Last updated version: May 31, 2026
Please read our Privacy Policy carefully so that you can understand how Fastco Canada (hereinafter “Fastco”, “we”, “us” or “our”) collects, uses and discloses the personal information that you provide to us via our website https://fastco.ca (“Website”). By accessing this Website, you accept all the terms and conditions of this Privacy Policy. In particular, by submitting your personal information to us, you will be deemed to have given your permission for the uses and disclosures referred to herein. If you do not agree with the terms and conditions of this Privacy Policy, you must immediately cease using and accessing this Website and any content, services, contests or products contained in or available from this Website for which you need to provide personal information. For the purposes of this Privacy Policy, “personal information” is any information which relates to a natural person and directly or indirectly allows that person to be identified.
1. What does this privacy policy cover?
This Privacy Policy covers our use and disclosure of your personal information, which is collected through or in connection with this Website. For the purposes of this Privacy Policy, this Website means all the web pages related to the fastco.ca site excluding any links to third party sites. This Privacy Policy relates solely to this Website. Other Fastco websites may contain privacy policies, which are different from this Privacy Policy. In addition, specific terms and conditions may apply to specific content, services or products contained in or available from such other Fastco websites. In the event such additional or specific terms are inconsistent with the terms contained in this Privacy Policy, the additional or specific terms shall prevail.
On your journey around the Fastco websites, please check the privacy policy of each website which you visit and do not assume that this privacy policy applies to all Fastco websites.
2. Who is responsible for the personal information collected on this Website?
Fastco, with a principal place of business located at Vaudreuil-Dorion, Quebec, manages the personal information collected on this Website. We also use service providers who provide software and cloud services to collect, store and process your personal information on our behalf.
Our Privacy Officer oversees the protection of your personal information and compliance with this Privacy Policy and applicable law. You can reach our Privacy Officer at the following email address: privacy@fastco.ca.
3. Special Notice if you are under 18 years old
Fastco does not intentionally collect personal information of individuals under 18 years old. If you are under 18 years old, please do not send us your personal information (for example, your name, address and email address). If you are under 18 years old and you wish to ask a question or use this Website in any way which requires you to submit your personal information, please get one of your parents or guardians to do so on your behalf.
4. Collection and use of personal information
We collect and use personal information (including name, address, telephone number and email address) that you voluntarily provide to us in order to:
- respond to queries or requests submitted by you;
- process orders for our products or services submitted by you;
- consider you for a career opportunity posted on this Website when you submit your resume or job application;
- administer or otherwise carry out our obligations in relation to any agreement you have with us;
- create an account and login to our Website;
- anticipate and resolve problems with any products or services supplied to you;
- contact us via the “Contact Us” section of our Website, email or phone;
- better tailor and improve the features of products and services;
- create products or services that may meet your needs.
- subscribe to our newsletter; and
- enter contests or participate in events.
If at any time you wish us to stop using your personal information for any or all of the above purposes, please opt out or let us know via the Contact Us section on the Website or by using the email address in section 2 above. You can also always unsubscribe from any newsletter or marketing email you may receive. We will take the necessary steps to stop using your personal information for such purposes with immediate effect.
From time to time, we will use your personal information for market research and tracking sales data on an anonymized basis.
If you opt in to receive our newsletter we will be informing you about our products and services or those of our affiliates, which may include contacting you by telephone or sending you promotional messages to your email address.
5. Disclosure of personal information
Fastco’s personnel, whose duties require it, will have access, in whole or in part, to your personal information. Your personal information may be shared with Fastco affiliates in charge of dealing with your inquiries or applications or whose products or services we or they wish to market to you.
We may also share personal information provided by you with service providers that we retain to perform services on our behalf, such as third-party content providers that facilitate event registrations, support displaying Fastco videos, and enable sharing of Fastco content on social media. These service providers are contractually limited from using or disclosing your personal information except as is necessary to provide services to us or to comply with legal requirements. Furthermore, we may disclose your personal information where we are required or permitted by law to do so.
6. Collection of non-personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our Website. We may also aggregate details which you have submitted to the Website (for example, your age and the town where you live). You cannot be identified from this information, and it is only used to assist us in providing an effective service on this Website. We may, from time to time, supply third parties, such as Google Analytics, with this non-personal or aggregated data for uses in connection with this Website.
7. The use of cookies
We may collect data in connection with your visit to our Website using cookies. Cookies are identifiers that are transferred to your computer’s hard drive through your web browser to enable our systems to recognize your browser. We may also collect data that your browser sends to us, such as your IP address, browser type, your location, language, access time and referring website addresses. We can read these cookies for information purposes when you revisit our Website. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the Website, what parts of our Website were viewed and whether the web pages requested were delivered successfully. This information is anonymous. It represents a computer rather than a person. We use the cookie information to improve our knowledge of the use of our Website and to enable us to ascertain whether the Website is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and innovative online experience.
You may choose to disable all or certain cookies on your computer by modifying your web browser. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the tutorials provided by your web browser provider such as:
- Cookie management in Internet Explorer
- Cookie management in Google Chrome
- Cookie management in Firefox
- Cookie management in Apple Safari
- Cookie management in Opera
Please note that if you choose to disable cookies, this may impact the performance of the Website during your visit, including the ability to use certain features of the Website.
8. Keeping our records accurate
We aim to keep our records about your personal information as accurate as possible. If you would like to review (by obtaining a copy), change or delete the personal information you have supplied us, please contact us as set out herein.
9. Security of your personal information
We have implemented and maintain reasonable physical, technical and administrative safeguards with the objective of protecting against the unauthorized access, use and disclosure of personal information you voluntarily provide to us.
10. Links to third-party websites and applications and personal information submitted to third-party websites and applications
This Website may contain links to third-party websites and third-party applications that are not affiliated with Fastco (such as YouTube and Vimeo for videos, Indeed for recruitment, Google Maps, ShareThis for social media sharing, X, Instagram, Facebook, and LinkedIn feeds etc.). Fastco does not in any way endorse or make any representations about such third-party websites and applications. As such, Fastco is not responsible for the privacy practices or content of such third-party websites and applications that are subject to their own privacy policies even if you accessed the third- party website using links from our Website or you linked to our Website from a third-party website. If you choose to access such links, we encourage you to review the applicable third-party site privacy policies before submitting any of your personal information.
11. Will this privacy policy change?
From time to time, we may make changes to this Privacy Policy. If we make any changes to this Privacy Policy and/or the way in which we use your personal information, we will post these changes on this page and will notify you of any significant changes. Therefore, please check our Privacy Policy on a regular basis.
12. How you can contact us
If you would like to contact Fastco about this Website, you can do so by e-mailing webmaster@fastco.ca or if have questions about our Privacy Policy and practices, please email our Privacy Officer at privacy@fastco.ca.
13. Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of Canada and the Province of Québec, without regard to conflict of law principles. You agree that any disputes arising from your use of our services or this Privacy Policy shall be settled exclusively by the competent courts located in Montréal, Québec.
14. Compliance with Privacy Laws
We comply with the Quebec Act to modernize legislative provisions as regards the protection of personal information (Law 25), the Quebec Act respecting the protection of personal information in the private sector, and other applicable privacy laws. Our practices are designed to protect your personal information in accordance with these laws, setting out, amongst other things, the roles and responsibilities of our personnel throughout the lifecycle of this information, a process for handling complaints, ensuring consent for intended uses, and reasonable safeguards.
15. International Users
If you are accessing this Website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada. By using this Website, you consent to this cross-border transfer and acknowledge that Canadian data protection laws may differ from those in your country.