Accounts Receivable Technician

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QC
Report To: Credit Supervisor | Service: Finances

OVERVIEW

Fastco is seeking a detail-oriented and experienced Accounts Receivable Technician to join our finance
team. The ideal candidate will have a strong background in accounts receivable processes, with a
particular emphasis on cash application and customer collections.

This role requires a meticulous individual who can efficiently manage receivables, ensure accurate cash
allocations, and proactively engage with customers to facilitate timely payments.
 

RESPONSIBILITIES

Customer Collections | 40%

• Implement effective collection strategies to minimize outstanding receivables.
• Communicate with customers to address payment delays, resolve disputes, and negotiate payment plans.
• Monitor and manage aged receivables, taking appropriate actions to accelerate cash inflows.

Cash Application | 40%

• Accurately apply incoming payments to customer accounts using our ERP software.
• Reconcile discrepancies between payment amounts received and outstanding invoices.
• Investigate and resolve payment-related issues promptly.

Customer Relationship Management & Invoice Management | 20%

• Build and maintain positive relationships with customers to facilitate smoother collections processes.
• Address customer inquiries related to invoices, payments, and account balances in a professional and timely manner.
• Work closely with the customer service, sales, and marketing teams to ensure accurate and timely invoicing.
• Reconcile customer accounts and resolve any billing discrepancies.

QUALIFICATIONS AND SKILLS

• Proven experience in accounts receivable, with a focus on cash application and collections.
• Excellent communication and negotiation skills for interacting with both internal teams and external customers.
• Proficiency in using an ERP system (SAP, Netsuite, Sage, etc) and Microsoft Excel for data analysis and reporting.
• Detail-oriented with a high level of accuracy in data entry and reconciliation.
• Ability to work independently and collaboratively in a fast-paced environment.
• Have a DCS, ACS in accounting or administration, college level.
• Have a minimum of 3 years of experience in accounting/receivables.
• Proficiency in spoken and written French & English needed to ensure communication with clients across Canada.
• Master the MS Office suite.
• Knowledge of SAP Business By Design would be an asset.